School Portrait Questions

Class group picture delivery can vary depending on the type of class picture ordered by your school. Delivery of class pictures may be several weeks after picture day or delivery may be delayed until closer to the end of the school year. Please contact us for delivery details.

Most schools utilize our prepaid portrait program so there are no previews or proofs. The prepaid program requires the order and payment at the time your child's portrait is taken.

Yes. You can order online at our regular prices if you do so within two or three business days after your school's picture day. Orders submitted to us after this period are "late orders", for which there will be a shipping and handling charge as well as a delay in delivery. Your order will be shipped directly to your home.

We offer a 100% satisfaction guarantee. We can photograph your child again on the school's picture make up/retake day or we are happy to refund your entire order payment.

Every school schedules a picture makeup/retake day. We can photograph your child on makeup/retake day. Check with your school for its makeup/retake date.

Sports Picture Questions

Payment is due at the time the pictures are taken. If you didn't receive an order form prior to picture day, you can obtain an order form at the picture day location. You also have the option of ordering your photographs on this website, select the "order" tab at the top of this page.

Your child should receive our order form from the coach approximately one week before picture day. On picture day, your child will bring the completed order envelope to the field and hand it in at the time the photos are taken. Order forms are also available at the picture day location.

Pictures are delivered to the organization approximately 2-3 weeks after picture day. Depending on the club or organization, they may hold the pictures for distribution at a banquet, or they may distribute them to the coaches who will give the pictures to their players. Some organizations request that all photos be mailed for a nominal charge to the player's home.

We offer a 100% satisfaction guarantee. Just return your photos and we will refund your payment.

School Administrator Questions

No. There is no fee to photograph your students and faculty/staff. In fact, we offer school portrait programs that can be a fundraiser for the school.

Yes. We provide each school with a no charge administrative CD. The CD contents integrate with all popular school management software programs for attendance, food service, security or student database.

Yes. We are happy to give you a list of our school customers and school personnel who work directly with us.

Yes. We are sensitive to the fact that some families are on a tight budget. We offer Fall Portrait print and digital products ranging from $7 to $39.

Yes. However, we do provide a school personnel package at no cost.

Sports Administrator Questions

Yes. We are sensitive to the fact that some families are on a tight budget. We offer print and digital products ranging from $6 to $39.

Yes. We can provide courtesy sponsor photo plaques you can give your sponsors.

We offer a 100% guarantee. If they aren't pleased with their finished pictures, they can return them within 30 days and we will refund their payment.

Yes. We can schedule your picture day when it is convenient for your team members.